Activity - DealTimer.com

DealTimer offers 20 touch points to capture customer experience from customers

Never lose any customer from Sales, Service, Parts, and Collision Departments with Negative Review
. More Dealership Reviews Captured – More problems Solved

Typical dealers have overnight follow-up vendors to follow up with the customers and generate a few Google Reviews. Here at DealTimer, apart from generating 500% more Google reviews than most of the Reviews vendors, DealTimer fetches 2000 to 6000 DealTimer reviews per year. Apart from this, DealTimer is the only vendor in the market with full-service OEM CSI booster follow-up services and also CSI platforms for Parts and Collisions departments as well.

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During Customer Visit, staff sends a Review Link with 1-click after the Sale, after Service, after Parts-Pickup, or after Collision Repair!

Easy interface for sales, service, parts and collision staff members to send 1-click review request to customers.

Instantly view customer review submitted while being at the dealership
Dealer Staff can

Capture

– Sales Review

— Service Reviews

— Parts Review

— Collision Review

-With 1-CLICK
Instant access to the customer feedback reviews
Management access to customer reviews
Management access to customer reviews
Management access to customer reviews

Dealer Staff can

Capture

– Sales Review

— Service Reviews

— Parts Review

— Collision Review

-With 1-CLICK

Dealer Staff can

Capture

– Sales Review

— Service Reviews

— Parts Review

— Collision Review

-With 1-CLICK

Phone Review

1-CLICK PHONE REVIEW

The system Transfers Phone calls to customers to collect reviews by Phone.

SMS Review

1-CLICK SMS REVIEW

Staff can Send SMS to the customer to collect Review through SMS

Chat Review

1-CLICK CHAT REVIEW

Sends CHAT customer to collect Review through CHAT

Survey Review

1-CLICK SURVEY REVIEW

Sends SURVEY FORM to the customer to collect Review through SURVEY

Staff Review

Dealer Staff Can Create Review

The system allows dealer staff to create a review directly into the system.

Email Review

Post Visit E-Mail REVIEW

DealTimer Sends Email request overnight to Captures Review.

SMS Reviews

Post Visit SMS Review

On 4th day DealTimer Sends SMS & Captures Review

Chat Review

Post Visit CHAT Review

9th day re-sends Email & SMS Review Requests

Phone Review

Post Visit Phone Review

15th day DealTimer makes a phone call to capture customer review

DealTimer sends a Review Request overnight after the Sale, after Service, after Parts-Pickup, or after Collision Repair!

After customer leaves the dealership from sales ,service, parts and collision departments, the system send review request through 4-different communication channels

Early stage product mentorship
Early stage product mentorship
Strong company culture
Seed investment & incubation

Our Services

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Negative Review Alert to the Management Staff

System sends Negative Review alerts to Sales, Service, Parts and Collision Department Managers.

Business Analysis & Requirements Engineering
Program & Project Management
Solution Architecture & Business Design

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ALERTS

Instant SMS Alerts to Managers

The system sends instant alerts to the managers with in seconds of capturing negative customer review, so that the customers get attention from manager.

Alerts