The success of the dealership depends on how many ways they tried to reach the customers and bring them back to the dealership. More than a phone call, written follow up letter makes customer feels that the dealership cared for his/her business and he/she will be willing to return to the dealership. The letter generator system prints all the pending follow up letters, including the “from ” and “to ” addresses printed for the convenience of mailing.
Features of Follow up letter Generator
- Increased traffic with returning customers in the show room,
- Improved sales in the dealership,
- Improved gross margins on sales from satisfied customers,
- Reduced marketing budget, because of improved ratio of Lead Purchasing to Closing Ratio,
- Improved CSI rating,
- Streamlined operations in sales floor brings reduction in stress levels of sales and managerial staff,
- Reduced stress levels improves the chance of retaining the successful sales staff to stay in the dealership,
- The overall dealership operations are improved dramatically and hence life in the dealership.
- The system can print these letters automatically over night,
- The sales staff or managers can print these letters manually,
- The contents of letter are pre-filled with vehicle details, such as make, model and trim information
- No need to print address labels, because system prints the postal address on the top of the page,
- The letter is ready for signature and mailing,
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- First Visit follow up letter
- Multiple follow up letters, until customer is tired of communication from the dealership
- Sold – Thank You letter for all the customers purchased vehicle during the day
- Manufacturer Survey Reminder letter, for improved CSI ratings
- 30 day follow up letter after purchasing the vehicle
- 90 day follow up letter after purchasing the vehicle
- One year anniversary letter after purchasing the vehicle
- Happy Birthday letter/card