Dealer Service CRM Suite

6-Complimentary Products of Service CRM

Self-Driving BDC

Service AI Tele-BDC

An AI BDC to assist Advisors, BDC Reps, 3rd party Call Centers, Managers & DMS Systems
  • Never Miss a Phone call for Advisors, BDC Reps & Managers
  • BDC Technology AI PAL in 16 different roles
  • The BDC technology handles even 200 simultaneous calls!
  • Compliments X-Time, Dealer-FX, Dealer-Logix and all DMS Systems
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You have an idea, we have a matching campaign

Service Marketing

Service Marketing Campaigns are customized to the creative ideas of Service Managers or Dealership Groups.
  • Select 150-200 Service Marketing Campaigns
  • Campaign through Email, SMS, Phone, Chat, IVR, etc.
  • Maximize the Appointment Ratios!
  • Real-Time Analytics and Reports

Service OEM CSI Booster

A perfect CSI Booster to double OEM Survey Returned, Scores in Tier-1 and 300% more Google Reviews
  • Never Miss Quarterly CSI Awards, Cash CSI Bonuses with Tier-1
  • CSI Integrated with DMS, OEM CSI Portal and Social Review Sites
  • Retains 30-50 Service Customers from leaving for CSI Reasons silently
  • Seamless OEM CSI Portal multi-brand Auto Groups with 1-click switch
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Digital Service Cashiers

A perfect Companion or substitute for Cashiers to create invoices upon RO Closing, Notify to customers over SMS and Email and Accept Payments on Credit Cards remotely.
  • Creates and Sends an Invoice upon Closing Repair Order
  • Vehicle-Ready Notifier over Email, SMS, Interactive Call In/Out
  • Accept Payments from Customers on all Repair Orders
  • Update DMS with RO Paid Status

Service Appointment Scheduler

  • Schedules Service Appointments Directly into DMS
  • Supports DealerTrack, CDK and DealerBuilt DMS Systems
  • Schedules Appointments from Dealer Websites, Email Campaigns
  • Compliments X-Time, Dealer-FX, Dealer-Logix and all DMS Systems
  • Perfect Companion for BDC Reps, Advisors or 3rd Party BDC Centers
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Supports NHTSA, DMS and OEM Recall Lists

Recall Marketing

Ultra moden Recall Marketing powered with 10 communication modes, Email, SMS, Surveys, Phone Calls, Virtual Recall BDC Reps, IVR, Web Forms, Chat Engine, and more!
  • Select 150-200 Service Marketing Campaigns
  • Campaign through Email, SMS, Phone, Chat, IVR, etc.
  • Maximize the Appointment Ratios!
  • Real-Time Analytics and Reports

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