Free Training for Service Managers and Advisors to boost CSI Scores

Free Training for Service Managers and Advisors to boost CSI Scores

For most of the Dealerships achieving the sales CSI scores is very eaasy. However achieving the Service CSI Scores for Tier-1, Tier-2, and Tier-3 is a bit challenging because very few of their happy customers take time to complete their surveys. Even after maintaining good CSI scores until the end of the month or quarter, even in the last week, if 2 to 3 unhappy customers fill the surveys with scores of 200 to 500 out of 1000, the entire quarter's score can be pulled down.

OEM CSI incentives are given to the dealerships, provided both sales and service CSI scores are in tier-1-2-3 levels. Dealerships could be leaving more than $200K worth of direct and indirect OEM CSI Iincentives on the table uncollected because of poor service CSI score!

In addition to this, daily downloading the Disposition data files from OEM Portal can be a very time-consuming job for already busy service staff. This is where we recommend to move from work-hard-csi-follow-up to work-smart-csi-followup phase with a few smart and easy follow-up operations for boosting service CSI scores that would heap tens of thousands of CSI bonus for dealerships! Let us make the CSI bonus we deserve!

Please reserve a complementary training spot for Service Manager, General managers, Advisor or any other staff!

Quick Links for OEM CSI Boosting and Google Review Driving Solutions

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