Remote Assistance

At DealTimer, our support staff is equipped to remotely login into the hosted servers at our dealership customer locations through VPN access and maintain the servers on a day-to-day basis. We can also connect to your Laptop or Desktop to troubleshoot any problems you might have. Please contact one of our Support staff with your issues, if any.

Support Hours
Normal Support Hours: 8.30 AM – 5.30 PM Eastern Standard Time
Extended Support Hours: up to 8.00 PM Eastern Standard Time

  • Support Phone: 404-424-8480 X 6

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Getting started takes just a few moments and we’ll be with you every step of the way.